Effective Date: 06/01/2023

Welcome to ScribeJoy, a cutting-edge software as a service project offering automated audio transcription services with human verification. This Privacy Policy (“Policy”) outlines our commitment to safeguarding the privacy of our users and ensuring the secure handling of their data. By using ScribeJoy, you agree to comply with and be bound by this Policy. If you do not agree with this Policy, please do not use our service.

1. Data Collection and Use

1.1. Data Types

We collect two primary types of data:

• User-Provided Information: This includes data you voluntarily provide when using our service, such as audio files for transcription.
• Automatically Collected Information: This type of data encompasses technical information, such as your IP address, browser type, and device information. We also collect data on your usage patterns and interactions within our service.

1.2. Data Usage

The data collected is primarily used to provide and improve the quality of our service. Specifically, we use data for:

• Audio Transcription: Your audio files are used to generate transcriptions as requested by you.
• Service Improvement: Analyzing usage patterns and user interactions to enhance the ScribeJoy experience.
• Customer Support: Assisting you with inquiries, troubleshooting, and support requests.

2. Data Protection and Security

ScribeJoy prioritizes data security. We employ industry-standard technical, administrative, and physical measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

3. Non-Sale of Data

We are committed to ensuring the privacy of your data. Under no circumstances will we sell, rent, or trade your data to third parties. Your data remains secure and confidential within our ecosystem.

4. Analytics

To continuously enhance your experience with ScribeJoy, we employ standard analytics tools and practices. These tools assist us in gaining insights into how you use our service, enabling us to make informed decisions for improving the service’s functionality and performance.

5. Use of Cookies

ScribeJoy may use cookies to enhance your experience. Cookies are small text files that are placed on your device when you visit our website or use our service. They help us recognize your device and remember your preferences. Cookies also enable us to collect data on how you interact with our service.

6. User Control and Choices

ScribeJoy allows you to control your data. You can modify or delete your data, including transcriptions, as per your needs. You can also choose not to provide certain information, but this may affect the quality of the service provided to you.

7. Third-Party Services

ScribeJoy may integrate with third-party services for specific features. Please note that third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the practices of third-party services.

8. Compliance with Legal Obligations

We may disclose information when required to comply with legal obligations, safeguard our rights, or respond to lawful requests. Your data’s confidentiality will be maintained to the extent possible under applicable law.

9. Children’s Privacy

ScribeJoy is intended for use by individuals who are at least 18 years old. We do not knowingly collect data from children under the age of 13. If you believe that a child under 13 has provided us with personal information, please contact us, and we will take appropriate action to remove the data.

10. Changes to Privacy Policy

ScribeJoy reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes through email or within the service. By continuing to use ScribeJoy after any changes, you acknowledge your acceptance of the updated Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please reach out to us at support@scribejoy.com.

Thank you for choosing ScribeJoy. We are dedicated to providing you with a secure and innovative service, and we value your trust and privacy.

Rivvs LLC
support@scribejoy.com